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PROGRAM / AGENDA

Download the PDF Brochure  to view the AGENDA with times, topic details, and speakers. **

**   Speakers, topics, and session schedules are confirmed at time of posting.  Subject to modification to assure best program.

Tuesday , February 05, 2008



What Exactly is this New Services Environment and the New Demands on the B/OSS?
  • Discussion with Service Provider OSS and IT executives on the challenges of reshaping the OSS as Telcos are adapting for new, revenue-generating Communications and Content services (Telco 2.0)
  • Cocktail Reception to immediately follow
Wednesday, February 06, 2008



SETTING THE STAGE: Two Worlds Coming Towards Each Other
Qwest case study: Triangular Approach to transformation at Qwest utilizing SOA, BPM, and MDM by Mahesh Dalvi
Cable & Wireless Case Study: Network intelligence as a enabler for service improvement in mature network environments by Andy Haig
  • This presentation examines the real world experiences of a major merged operator and the advantages (Some surprising) gained through implementation of advanced inventory analytic.
  • A practical view of how advanced network analytics can conserve both Opex and Capex expenditure whilst also improving the experience of new and existing customers.
FLEXIBLE CHOICE TIME
  • Breakout - Continuation of Q & A discussion of the Qwest case study of Mahesh Dalvi
  • Breakout - Continuation of Q & A discussion of the C & W case study of Andy Haig.
  • Roundtable in the Boardroom - Topic TBA
  • Refreshments served in the sponsor-branded area for personal one-to-one meetings.
Process, Data, and People: The Pillars of a Successful SOA Adoption with Web Services
Level 3 case study: Increasing the Odds for Success: SOA Best Practices for OSS Development
  • Many telecommunications IT organizations have attempted to implement a Service Oriented Architecture, but have failed to deliver the promised benefits, or have had the project fail outright. In this paper, we address two of the major causes of such failures.
Verizon case study - New Approach to Service Assurance Using Innovative Contact Management Architecture by Dinyar Kavouspour and Amit Singh
  • In this case study, we will share how Verizon IT partnered with business to create a comprehensive next generation contact strategy, code named "TouchPointe" by leveraging enterprise data warehouse, CRM, ticketing, and shopping cart with messaging application to create a new instant messaging based contact channel, and to improve customer service for Call and Email channels.
FLEXIBLE CHOICE TIME
  • Breakout - Continuation of Level 3 presentation on Increasing Odds for Success
  • Breakout - Continuation of Verizon Case Study on New Approach to Service Assurance
  • Workshop - Helping Operators more rapidly drive development processes, and methodologies for integrating, customizing, and implementing NG/OSS solutions.
  • Roundtable - Discussing the creation of an SOA taxonomy
Helping Operatiors more rapidly drive development processes, and methodologies for integrating, cstomizing, and implementing NG/OSS Solutions
SOA Design and Development Governance Challenges and Practical Approaches: BT Case Study
  • This presentation addresses the latest SOA trends and techniques that create a system-of-record that will provide a view of the software assets across systems.
Delivering top quality of service and the best customer experience with next generation OSS/BSS and SDP: Verizon Case Study
  • Vadim Rosenberg co-presenting with Sivakumar Sitaraman from Verizon Business, who will share his experience on the need and the value of the real time visibility into performance and availability of critical OSS/BSS application
FLEXIBLE CHOICE TIME
  • FLEXIBLE CHOICE TIME
  • Breakout - Continuation of SOA Governance and BT case study
  • Breakout - Continuation of Verizon Case Study on top quality of service with next gen OSS/BSS
  • Roundtable - OSS Lessons Learned in the Last Ten Years
  • Refreshments served in the sponsor branded area for personal one-to-one meetings.
T-Mobile + 20 years: Moving from fragmentation to holistic approaches: A Presentation by Ziaur Rahman
  • Fragmentation to holistic approaches in governance, plug and play, discovery, inventory management, and end-to-end solutions.
Examining The Data Integration Challenges Of Developing Service Oriented Architectures (SOAs) Facilitated by John Wilmes, Chief Tech Architect of Progress Software
  • Special 2 hour Workshop
Applying Network Intelligence Service Demand Forecasting to resource and financially plan networks directly from product sales forecasting and traffic growth trending.
  • Special 2 Hour Workshop
SDP and IMS: co-existence or competition
  • The talk will give an unbiased insight from a technology and business perspective. It will enable you to answer the question about co-existence or competition in your company.
Thursday , February 07, 2008



Networking Breakfast
The state of the B/OSS: Interact with Analysts/Consultants
Brasil Telecom Case Study: Presentation on Change Management for IT / Telecom Convergence
SOA Transformation - A Methodology to Keep Service Providers Moving Ahead and Industry Case Studies to Ensure Best Practices
FLEXIBLE CHOICE TIME
  • Breakout - Continuation of Q & A of Brasil Telecom presentation on change management
  • Breakout and Workshop - Q & A of Deepak Kataria presentation with him leading workshop on Next Gen telecom transformation from SOA to next gen portals for revenue enhancement.
  • Refreshments in the sponsor-branded, private meeting space.
Web 2.0 / Voice 2.0 Start Up Case Study: Perspectives from Jaxtr
  • SOA Architecture still at work, but with keen focus on agility
  • Over the top services and Mashups
Transforming OSS; A Two - to - Five Year Timeline
FLEXIBLE CHOICE TIME
  • Breakout - Continuation of Q & A of Jaxtr case study
  • Breakout - Continuation of discussion of Two -to - Five Year Timeline
  • Roundtable - facilitated by Dan Druta on OSS/BSS re-alignment around customer driven architecture, systems convergence, and transaction management
  • Refreshments served in sponsor-branded personal meeting space area
Lunch for Delegates
  • SOA & Web Services
  • Data Migration and Integrity
  • Service Assurance and Customer Experience
  • Service Delivery Frameworks, SDP, and IMS
  • Web 2.0, Telco 2.0, Contact Center 2.0 and OSS
Level 3 case study: Jumpstarting OSS Development: Using TMF standards and well known patterns
  • Many telecommunications organizations are unable to overcome the start up inertia when faced with large scale OSS development. This presentation covers practical ways to take advantage of TMF standards, previous published implementations, and well know design patterns.
TeleRenaissanceTM: Target Autonomic Communications with Wedge Greene
  • If you think it is complex now, look at what is coming! At its core, Autonomic Networks change our whole concept of ‘what is a network’, ‘where are the corporate boundaries’, and ‘what is network and service management’ - radically. Some of these principles are so compelling (such as discovery and self-configuration) that we are implementing them today even as our incomplete understanding of them improves year over year. But to truly understand and manage our existing and future networks, we need to see them as complex, organized, evolving systems and develop a ‘top down’ approach to controlling the transition of the existing network toward more autonomics. Only then can we successfully build self-* (pronounced self-star) systems. Self-* is a shortcut term for systems which are designed specifically to be self-organizing and self-managing, including properties such as: self-defining, self-configuring, self-awareness, self-optimizing, self-protecting, self-healing (self-monitoring, self-diagnostics, self-restoration). Further these systems exhibit the structural characteristic of self similarity.
FLEXIBLE CHOICE TIME
  • Breakout - Continuation of Q & A of Eric Ericson presentation on jumpstarting SOA
  • Breakout - Continuation of Q & A of Wedge Greene presentation with Dan Druta moderating.
Closing Summary Session and Reception
Chairman Close of Conference